Wednesday, December 25, 2019

The Walt Disney Company’s Ethics and Compliance - 1426 Words

The Walt Disney Company’s Ethics and Compliance Finance 370 November 19, 2012 The Walt Disney Company’s Ethics and Compliance The Walt Disney Company is the largest entertainment industry in the world. Many are familiar with Disney, due to its lifelong impact it has left on American society. Since the 1920’s the Walt Disney Company has forever impacted individuals around the world for its entertainment, including film, theme parks, and resorts. With the Walt Disney Company being the leading entertainment company around the world, it shows that its financial performance is one that has been secure since the birth of the company. While every person around the world enjoys entertainment, the Walt Disney†¦show more content†¦Walt Disney abides by the SEC regulations through technology, internal disclosure controls as well as internal controls over financial reporting. There are also independent accounting auditors who make certain that the controls are working as anticipated. The Walt Disney Corporation has standards just as well as any other corporation within the industry. The SEC requires Di sney to post every â€Å"Interactive Data Files,† to be submitted and posted pertaining to Rule 405 of Regulation S-T throughout the previous year† (The Walt Disney Company 2010). The Walt Disney Company complies with this regulation by presenting a section on their website offering historical SEC filings that include forms and proxy statements. Disney has a policy that every SEC reports needs to be signed by the senior management members to ensure that the filings are accurate and communicated to the other stakeholders of the Disney management team investors. A company’s management clearly acknowledges their liability for capable of accurate, reliable, and timely financial reports. This accountability is addressed through the firm making use of a well thought-out â€Å"internal control framework the Internal Control – Integrated Framework that has been delivered by the Committee of Sponsoring Organizations of the Tread-way Commission†Show MoreRelat edEthics and Compliance Paper1576 Words   |  7 PagesEthics and Compliance Paper University of Phoenix (online) Fin/370 Finance for Business The Financial World of Disney Everyone young or old recognizes the name Disney when mentioned. The theme park and vacation spots around the globe are famous for their attractions and tranquility; however, the customers of Disney do not know or care about the financial side of the financial giant. The 10K report is availableRead MoreDisneys Strategic Initiative Paper1708 Words   |  7 PagesDisney s Ethic and Compliance Paper Jennifer Banks-Milbry, William Coon, Shedrick Daniels, Gene Daughtry, Don Thomas, Victor Williams FIN/370 February 28, 2011 Troy Mahone Disney s Ethic and Compliance Paper Introduction The Walt Disney Company, better known as Disney, represents a premier name in family entertainment worldwide (The Walt Disney Company, 2011). Since the company 1923 beginnings, Disney has become a company with a worldwide market capitalization of more thanRead MoreFin 370 Ethics and Compliance Paper1222 Words   |  5 PagesEthics and Compliance FIN/370 Dec/14/2011 Ethics and Compliance â€Å"The mission of the Walt Disney Company is to be one of the world’s leading producers and providers of entertainment and information. Using our portfolio of brands to differentiate our content, services and consumer products, we seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world† (According to  Walt Disney Company Mission Statement  (2011) Walt Disney beganRead MoreValue Alignment1385 Words   |  6 PagesValue Alignment One company recognized worldwide for its family oriented services and performances is The Disney Company. The values instilled by The Disney Company (Disney) are one of the biggest contributers to its success. The following will discuss the origins and subsequent evolution of personal and workplace values and will explain how the individual values drive the actions and behaviors. The paper will also analyze the alignment between persoanl values and actions and behaviors as wellRead MoreControl Mechanisms: The Walt Disney Company: Team project1358 Words   |  6 PagesControl Mechanisms: The Walt Disney Company Introduction Organizations use control mechanisms to help regulate guidelines and procedures which contribute toward effectively achieving organizational goals. The Walt Disney Company is a well known entertainment organization that has become tremendously successful both nationally and internationally over the past 70 years or so partly through successful implementation of control mechanisms throughout every aspect of the organization. The purpose of thisRead MoreDisney Paper1485 Words   |  6 PagesThe Disney name rings a familiar bell in almost everyone’s ear for both young and old. A dream started by Walt Disney himself snowballed over the years into a gigantic empire that has created instantaneous recognition by ear and sight across the globe. In this essay, Team D will analyze financial data for Disney. Team D will assess Disney’s ethics and compliance, pronounce the procedures to safeguard ethical behavior, explain the financial market, identify the methods the company is required to useRead MoreWeek 2 Team Assignment Fin 3701491 Words   |  6 PagesIntroduction Team D is going to assess the role of ethics compliance, and also describe the procedures and ethical behavior of Disney. Team D is also going to identify Disney’s processes they use to comply with the SEC regulations, as well evaluate and discuss financial performance and financial health. Assess the role of ethics and compliance in your organization’s financial environment.   Ethics and Compliance are extremely important to the entire Disney Organization and are outlined in great detailRead MoreEthics and Compliance for Disney1555 Words   |  7 PagesFinancial Ratios and Ethics of Disney Finance for Business August 30, 2010 Financial Ratios and Ethics of Disney The Walt Disney Company is known far and wide as a major source of entertainment and the embodiment of family values. Throughout the years, Walt Disney studios have supplied millions with wholesome, child oriented entertainment with iconic characters such as Mickey Mouse, Snow White, and of course Alice in Wonderland. From humble beginnings, the Disney Company grew withRead MoreWalt Disney s The Disney Company2012 Words   |  9 PagesTyler Knight The Walt Disney Company Introduction History/background. The Walt Disney Company is a very large company with a very rich history. The company began as a cartoon studio in 1923, started by Walt Disney, and it was called the Disney Brothers Cartoon Studio. In 1928, the first animated film to star Mickey Mouse, Steamboat Willie, debuted in New York City. The following year, the partnership between the two Disney brothers was replaced by four renamed Disney companies. In 1932, the firstRead MoreWalt Disney Csr2234 Words   |  9 PagesCorporate Social Responsibility for the Walt Disney Company Analysis: Is The Walt Disney Company Socially Responsible? In my studies of The Walt Disney Company, I have found them to be a socially responsible company. The definition of corporate social responsibility goes as follows: â€Å"Corporate Social Responsibility is seriously considering the impact of the company’s actions on society.† (Carroll Buchholtz, pg 30). According to The Walt Disney Company’s website (WWW.Disney.com/corporate) the

Tuesday, December 17, 2019

The Effect Of Residual Stress On The Performance And...

ABSTRACT Residual stresses [1, 2] are of great importance in any manufacturing industry as it plays a major role in determining the structural integrity of the component being engineered. Residual stresses highly influence the strength, stability, resistance, fatigue life and performance of the component manufactured. These properties being affected leads to failure and repair of the component or the entire structure. Hence it is essential to measure the residual stresses present in a component and to relax these stresses to improve the performance and reliability of the component. A residual stress analysis in design phase is compulsory in order to estimate the reliability of the component [1]. Many residual stress measurement techniques have been developed for a reliable assessment of the residual stresses. The methods are classified into destructive and non-destructive based on the practical application of the method employed on the component under study. Non-destructive techniques are preferred over destructive as they do not damage the material or specimen under study [2]. In recent years many techniques have emerged to facilitate the destructive measurement techniques. The aim of this report is to review the destructive methods used for residual stress measurement and the recent developments of measurement techniques favoring destructive methods. iii DEDICATION I dedicate this thesis to my beloved wife, Nithya and my daughter, Lakshana for their love and encouragementShow MoreRelatedOverview of Hrm93778 Words   |  376 Pagesmain things, i.e. the introduction to HRM, the importance of HRM, and a brief discussion of the Resource topics that will follow today’s lecture. A basic concept of management states that manager works in organizations. Organization has three basic components, People, Purpose, and Structure. HRM is the study of activates regarding people working in an Human organization. It is a managerial function that tries to match an organization’s needs to the skills and abilities of its employees. Let’s see whatRead MoreManagement Control Systems Pdf115000 Words   |  460 PagesControl Process, Characteristics of a Good Management Control System, Distinction between Strategy Formulation, Management Control and Task Control – Types of Management Control Systems: Formal Control System, Informal Contro l System – Subsystems and Components of Management Control Systems: Formal Control Process, Informal Control Process Chapter 2: Approaches to Management Control Systems: Cybernetic Approach to Management Control Systems: Characteristics of a Cybernetic System, Cybernetic Paradigm andRead MoreStrategic Human Resource Management View.Pdf Uploaded Successfully133347 Words   |  534 Pages.............. 446 NOTES.................................................................. 451 Strategy Implementation: Reward and Development Systems...................................................................452 STRATEGICALLY ORIENTED PERFORMANCE MEASUREMENT SYSTEMS ...................................... 467 STRATEGICALLY ORIENTED COMPENSATION SYSTEMS .............................................................. 480 EMPLOYEE DEVELOPMENT..................................... 499 SUMMARY.Read MoreBrand Building Blocks96400 Words   |  386 Pagesdynamics. There is also an enhanced moti vation to copy anything that is successful, in part because the risks of copying are offset by the difficulty of coming up with brilliant new alternatives. 3. Fragmenting Markets And Media At one time, being consistent across media and markets was easy. There were a limited number of media options and only a few national media vehicles. Mass markets were the norm, and microsegmentation did not exist. Brand managers now face a very different environmentRead MoreCloud Computing Security67046 Words   |  269 PagesMatrix, Consensus Assessments Initiative, Trusted Cloud Initiative, and GRC Stack Initiative and ties in the various CSA activities into one comprehensive C-level best practice. The Security Guidance v3.0 will serve as the gateway to emerging standards being  ©2011 CLOUD SECURITY ALLIANCE | 6 SECURITY GUIDANCE FOR CRITICAL AREAS OF FOCUS IN CLOUD COMPUTING V3.0 developed in the world’s standards organization and is designed to serve as an executive-level primer to any organization seeking a secureRead MoreContemporary Issues in Management Accounting211377 Words   |  846 Pagescapabilities rather than making artificial distinctions between what is acceptable and what is not. He also has contributed widely to the accounting literature, taking forward the British tradition of economic theorizing in financial accounting as well as being a constant source of creative thinking in the management accounting field. Michael has also contributed in a number of different institutional arenas: the academic, of course, but also those of the profession and the wider public sphere. Ever helpfulRead MoreProject Managment Case Studies214937 Words   |  860 Pageswas allocated for ads in professional journals. Most of Clark s advertising and marketing funds were allocated to the two semiannual home and garden trade shows and the annual builders tr ade show. One large builder could purchase more than 5,000 components for the furnishing of one newly constructed hotel or one apartment complex. Missing an opportunity to display the new products at these trade shows could easily result in a sixto twelve-month window of lost revenue. CULTURE Clark Faucet hadRead MoreStrategic Marketing Management337596 Words   |  1351 Pages Strategic Marketing Management Dedication This book is dedicated to the authors’ wives – Gillian and Rosie – and to Ben Gilligan for their support while it was being written. Acknowledgements Our thanks go to Janice Nunn for all the effort that she put in to the preparation of the manuscript. Strategic Marketing Management Planning, implementation and control Third edition Richard M.S. Wilson Emeritus Professor of Business Administration The Business School Loughborough University Read MoreManagement Course: Mba−10 General Management215330 Words   |  862 Pagesinfluenced by the brutally competitive global economy in which organizations do not have any particular geographic identity or travel under any particular national passport? What will be the effect of the rapid gyrations in markets that emphasize the difficulties that accounting practices face in determining true performance costs and that forecasting programs confront in establishing the economic determinants of corporate planning? In addition to these challenges, many analytical and strategic evaluationRead MoreGsk Annual Report 2010135604 Words   |  543 Pages Contents Business review P08–P57 Governance and remuneration P58–P101 Financial statements P102–P191 Shareholder information P192–P212 Business review 2010 Performance overview Research and development Pipeline summary Products, competition and intellectual property Regulation Manufacturing and supply World market GSK sales performance Segment reviews Responsible business Financial review 2010 Financial position and resources Financial review 2009 Risk factors Governance and remuneration Our Board

Sunday, December 8, 2019

Islamic Art And Architecture Essay Thesis Example For Students

Islamic Art And Architecture Essay Thesis Islamic Art And Architecture Islamic art and architecture points to the artistic accomplishments in the lands where Islam was the dominant religion and from the seventh century on. These lands were the Middle East, North Africa, Spain, Anatolia and the Balkans, and central and northern India. All the monuments and artistic objects, which may have been made with different materials and techniques, have a common artistic language. Islamic art was an art created for the setting of every day life. The most notable religious art were the mosque and the minaret. These were made with the purpose of having a place where people could express their devotion and learn the principles of the faith. Islamic painting developed in the form of book illustration and illumination. These paintings were made to help explain a scientific text and or to reinforce the pleasure of reading literature or history. There are certain techniques that distinguish the decorative arts of the Islamic arts. These techniques involve the application of shimmering glazes and rich colors in ceramics and glassware. We will write a custom essay on Islamic Art And Architecture Thesis specifically for you for only $16.38 $13.9/page Order now Other techniques include sophisticated silver inlays that convert the surfaces of bronze metalworks, extravagant designed stucco and wall panels made of carved wood, and textiles and carpets woven into millions of different patterns. 2 The oldest figurative representation of Islamic arts correspond to mosaics and painted murals. All of these are related to architecture since they were used to cover and decorate the walls of several constructions. These could have been religious or anti-religious places. The mosaics in these buildings are unique in that in them there are no representations of animals or humans. These absences are due to religious reasons. Only plants, big trees, and combinations of landscapes and architectonics, either real or invented, appeared in the mosaics. In the eighteenth century the use of the mosaics declined. On the contrary, the use of mural paintings had a long life in the Muslim art. It also represents a particular detail. This is its exclusive use of civilian characters in the buildings. In the Qusayr Amra palace there are remarkably, rich mural paintings. Here there are representations of hunting, athletic scenes, dancers, construction sites, the zodiac signs, historical characters, poetry, thoughts, etc. and a group of people surrounding another person in a throne. In conclusion Islamic art and architecture vary in a variety of ways because of religious reasons. 3 Islamic art in my opinion is very interesting and extraordinary. It is very cult and unique in that it displays many cultural diversity and religion. Painters and architects made these masterpieces showing scenes of everyday life. It reflects the artistic creativity and ingenuity of these artists. It also reverberates typical customs of these people. The painting on the next page is the one that I will criticize. The first step is the description where I will tell the name of the painting, who made it, when it was made, and where it was made. Later I will explain the analysis which will say the elements and principles of art and how they are used. After that there will be an explanation of the interpretation. This will say how the time and place affected the artists painting. Finally I will say the judgement. This will explain if the artwork contributes to the history of art. Description This painting is called Laila and Majnun at School. It was made by the Persian artist Bihzad in 1494. It was painted in Her t but is know located in Afghanistan. It shows faces drawn with a sense of grace. There are many people working. There is also a large tree which has some fruits in it. There is 4 also what appears to be two openings to go out or into a building. Analysis The elements used in this painting are line, shape, value, color, and texture. You can see that lines are used in the edges of the wall, the small fence surrounding the tree, and in the borders of the painting. Squared and rectangular shapes may be seen in the fence and the openings in the wall. Value is used because although the painting seems very yellowish the tree has a totally different color because it is gray. .u6e6a3f363bad42c8cffeb45081e1f3f5 , .u6e6a3f363bad42c8cffeb45081e1f3f5 .postImageUrl , .u6e6a3f363bad42c8cffeb45081e1f3f5 .centered-text-area { min-height: 80px; position: relative; } .u6e6a3f363bad42c8cffeb45081e1f3f5 , .u6e6a3f363bad42c8cffeb45081e1f3f5:hover , .u6e6a3f363bad42c8cffeb45081e1f3f5:visited , .u6e6a3f363bad42c8cffeb45081e1f3f5:active { border:0!important; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .clearfix:after { content: ""; display: table; clear: both; } .u6e6a3f363bad42c8cffeb45081e1f3f5 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u6e6a3f363bad42c8cffeb45081e1f3f5:active , .u6e6a3f363bad42c8cffeb45081e1f3f5:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .centered-text-area { width: 100%; position: relative ; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u6e6a3f363bad42c8cffeb45081e1f3f5:hover .ctaButton { background-color: #34495E!important; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u6e6a3f363bad42c8cffeb45081e1f3f5 .u6e6a3f363bad42c8cffeb45081e1f3f5-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u6e6a3f363bad42c8cffeb45081e1f3f5:after { content: ""; display: block; clear: both; } READ: Modernist Art In Europe EssayThere is also a large variety of colors in the clothes of the people. Texture is used in the wall of the painting. The principles used were proportion and emphasis. You can see that the proportions of the people are right in size compared to the walls. The emphasis is made on the tree which is bigger than everything else and is a bit different in color. Interpretation At this time the people painted the characteristics of daily life. In this particular painting there is a reflection of a normal everyday life of people with the Islam culture. It shows the influence of Chinese landscapes in the flat 5 layered perspective of the painting. The gold colored background is unusual though, for a painting of the 16th century. So the time and place did affect the painting. Judgement In my opinion I think that this work of art does contribute to the history of art. This is because it reflects the typical customs of the past every day life. This makes it easier to understand the facts of that past time. 6 Laila and Majnun at School, by Bihzad in 1494. 7 Masjid-I Shah in E fah n, Iran Dome of The Rock in Jerusalem 8 Taj Mahal in India. Ardab l Turkish Carpet Mug made for 16th the tomb- Century mosque of Shash Tahmasp at Ardab l, Iran 9 Suleimanniye Mosque at Istanbul in 1550.

Sunday, December 1, 2019

The Best Content for Your Online Shop †Part 3

The Best Content for Your Online Shop – Part 3 Your customer has found his way into your shop, he trusts you, he finds what he is searching for, he is persuaded by your product description, places the product in the shopping cart and then he disappears. What went wrong here?Your store content, your blog, or your product can still be good, but your text optimization shouldnt end once your customer has decided to make a purchase. Behind the product page lurk a number of hurdles and challenges that a shop owner must overcome in order to keep customers happy and welcome them back again in the future.In the final part of our series on the best content for your online shop, we take a look at the content regarding your checkout process and your service-mails. We explain what should receive attention in order to convert your users into satisfied customers. Your customer has found his way into your shop, he trusts you, he finds what he is searching for, he is persuaded by your product description, places the product in the shopping cart a nd then he disappears. What went wrong here?Your store content, your blog or your product can still be good, but your text optimization shouldnt end once your customer has decided to make a purchase. Behind the product page lurk a number of hurdles and challenges that a shop owner must overcome in order to keep customers happy and welcome them back again in the future.In the final part of our series on the best content for your online shop, we take a look at the content of your checkout process and your service-mails. We explain what should receive attention in order to convert your users into satisfied customers.Strengthen Customer ConfidenceMany users decide to cancel the purchase and leave the site with the product already in the shopping cart. In order to prevent this, your checkout process must be designed so that no doubts are raised in the customers mind. Although the final yards often consist of automated processes and formalized procedures, some shopping, basket and service -mail content can strengthen customer confidence.1. Checkout: Shopping, Registration and PaymentVarious studies show that bounce rates of more than 60 percent are not uncommon in the ordering process. For you, that should mean dont confuse the customer but rather communicate in a clear, simple and organized fashion.What belongs on the shopping cart, registration and payment pages?Even if there is, ideally, just a small amount of content on the checkout pages, this should still be optimized. Communicate here as clearly as possible: At no time should the customer start to have doubts and consider whether he or she is making a mistake or question whether the shop is reputable.It is helpful to:Organize the checkout: The whole shopping cart, payment and delivery processes should be as easy as possible for the customer. Organize the process and the individual checkout pages clearly. A progress bar showing the customers status in the purchasing journey provides optimum orientation. Likewis e, the individual call-to-action buttons must be suitably prominent and well-labelled.Overall, the checkout process should not take too long, so dont include too many steps. The user must be logically guided through the ordering process. That means, for example, he or she should receive confirmation when something is placed in the basket, and the order button should be easy to find in the same place on each page.Communicate the shops features: Although you should avoid any unnecessary and distracting information, it may be advantageous to alert the user to the stores benefits. Quality and safety seals of approval can strengthen customer confidence. You can also advertise free shipping and a 30-day return policy in the shopping cart.Offer product details: Dont keep your customers in the dark. Let them see what they are buying right away, in the shopping cart and on the payment page. A picture and details, such as the color, price (with any discounts) and size of the product, should b e easily seen. Information regarding delivery and available features will also provide clarity and boost user confidence. Enter the available shipping and payment methods clearly. And offer the option to delete items and change the total number of products. Users must always feel they are in control of their shopping journey.Make the registration process simple: Collect only the data you really need, not details that might be helpful to have. If the customer has to provide too much information, then he or she is also likely to disappear faster. You could perhaps even think about a guest login. Your registration form should use clearly labelled fields and also specify which fields are required. Opt-in registration for a newsletter or advertising material can also be useful.Communicate clearly: Avoid making it necessary for the customer to have to think about the order process. All content, buttons and invitations should be clear so that its obvious what you want the customer to do.Of fer a contact option: If your customer may need some initial help, ensure the possibility for assistance is available.Take-Away Points:Create a well-organized checkoutCommunicate the shops benefitsGive informative product, payment and shipping detailsMake registration as easy as possibleKeep your customer informed about what to do, and keep all communication clear and simpleOffer a contact option2. Order ConfirmationIn order confirmations, clear and direct, yet friendly, communication is paramount. A confirmation email reassures your customer that the order has been processed.What goes into an order confirmation?The order confirmation summarizes what the customer has ordered on what purchase terms and restates the delivery and shipping arrangement.Your order confirmation should include the following content:A meaningful subject heading with products and/or an order numberYour online shop dataAn order number and customer detailsA short, friendly letterDelivery address and conditions, the order placement date, anticipated delivery date and shipping methodPayment arrangements and, where appropriate, billing addressA detailed list of ordered products, including pricing and quantitiesShipping and packing costs as well as a summary showing the total order costTerms and conditions and legal rights (for example, the right of cancellation, supplier details)A link to the shop/customer accountStylistically, order confirmations are usually factual and direct. The cover letter is almost the only content that you can personalize. Thank your customer and provide information about any further steps that may need to be taken. You should then once again provide the customer with a detailed overview of the product ordered, plus details of all conditions and selected options.In addition to its primary function, the order confirmation is often used as a cross-selling channel. Companies like Amazon use their email to display products that match and complement those already ordered. Take-Away Points:An order confirmation must not be just a sales contractThe format should be clear and user-orientedA confirmation email will reassure the customerProvide the customer with a detailed list of what has been orderedUse a short letter to make a connection with your customerConsider advertising on the order confirmation3. Shipping ConfirmationsThe shipping confirmation will resemble the order confirmation. It is used to inform and reassure the customer about the purchase.What belongs in a shipping confirmation?Shipping confirmations are quite similar to contracts or order confirmations and are usually very plain. They contain everything that is legally important as well as delivery and payment terms.The short letter enclosed with your order confirmation is almost the only place you can add a personal touch.Among other things, a shipping confirmation should include:A meaningful subject line, perhaps containing the article and/or order numberYour online shop dataA customer number and customer detailsAn order number, if requiredA short, friendly cover letterThe delivery address and conditionsAn estimated delivery, or a delivery date, and shipping methodShipment tracking informationPayment arrangements and, where appropriate, billing addressA detailed list of ordered products, including pricing and quantitiesShipping and packing costs as well as a summary showing the total order costNotification of the terms and conditions and legal rights (for example, the right of cancellation, supplier details)A link to the shop/customer accountThere are strict legal guidelines covering the advertising allowed on the shipping confirmation. So whether you offer cross-selling products, ask for a product review or refer to your active social media channels, you should check this aspect very carefully.Take-Away Points:The tone here is usually plain and professional, so an individual and appealing letter could provide a welcome changeCheck the legally important aspects o f your contentMore about Shipping Confirmations:Your online shop content serves as your customer advisors and sales assistants.Accompany your customers on the journey to and from your online store. Good content and a well-structured store are the key to satisfied customers. Inform and persuade your customers about the benefits of your products to promote confidence in your store.Each customer journey has more touchpoints than those featured here, and a shop will have a lot more content to be optimized. However, we hope our series has given you a closer understanding of the most important aspects of your online store content and that one or two of our suggestions will make your online store even more successful.